In the year 2002, Amalgamated Bean Coffee
Trading Company Limited was at an interesting point along the organization's
journey. Their Café Coffee Day was a big success in Bangalore
and outlets were being opened in Chennai, Mumbai and Delhi. Their
vending machines at petrol bunks and other locations were doing
brisk business. Then they had their filter coffee powder outlets
and new business ideas were brewing. Wasn't this the time to think
about a coherent brand strategy for all these activities?
After a nation-wide survey, we arrived at the recommendation for
an umbrella mother brand and four sub-brands to represent the
various activities. The new corporate logo for the designated
mother brand: Coffee Day
is activity-neutral. A white swathe rising skyward in side a red
square spells growth, confidence and dynamism. The coffee powder
outlet was renamed as Coffee Day Fresh
'n Ground with a bright, striking logo in cream
and parrot green. The vending machines, named Coffee
Day Take Away, was given a make over in bright
orange and yellow. And the snacks and beverages kiosks have an
expressive name in Coffee Day Xpress
and an equally apt visual identity executed with a custom-designed
font on a cobalt blue background. We also launched Coffee Day
Xpress in Bangalore through a multi-pronged campaign: Outdoor,
Road Events, Corporate Direct Promotions and Micro-marketing.
Today Cafeé Coffee Day is the country's
largest cafe chain. The number of Xpress outlets is going up everyday.
Fresh 'n Ground outlets are breaking new ground all over South
India. And the Coffee Day logo is among the most recognized in
the country.