We had a great experience buying a new mattress from Bio Beds plus. The service was great and the sleep we are getting is amazing!
I did a lot of searching for a quality mattress and topper. There are dozens of companies out there. Bio-Beds Plus had the best price, high quality and good service. Steve was very helpful, the mattress customization and delivery were all to expectations.
Great mattress! Always nervous buying big ticket items online, especially being a mattress. But the Team at Bio-beds was great, they answered all of my questions and helped me choose the right one for us. My only complaint was the delivery took longer than expected and it didn't arrive at my house, I had to track it down at a local UPS drop-off. But super comfortable and definitely recommended!
Very good customer services. Always got back to my questions promptly, and consistently updated me on the shipping status. The product is good, same as described.
They say the most important investment you will ever make in your lifetime is the purchase of your bed and the time and effort that goes into making that purchase. With the help of Steve at bio-beds working his magic like a finacial advisor in the areas mattress and bed technologies his knowledge goes without question answering every phone call question i had possible as well as returning phone my calls without hesitation! His unwavering time, patience and commitment to the whole process eased my anxiety about purchasing a bed online. I can easily say this is the best investment i have ever made and the return on this investment is priceless. Bio-beds Latex mattress is the way to go!!! With great appreciation!!
I recently purchased a mattress from Biobeds for new bedroom furniture I'd gotten. I'd had reservations about purchasing anything online because of my fear that the company might not deliver what they were advertising. I also felt strongly that one should try a mattress before purchasing it. We know when we do this, however, that a five minute lie down on a mattress in a store is not at all like sleeping on one for several hours.
Steve at Biobeds went the extra mile to obtain the slats that I needed to support my Jacarundi mattress. Compared to my old bed, it is very comfortable.
I'd been warned that a natural latex product could smell quite strongly for a period of time. I have a strong sensitivity to scent. The mattress arrived with no noticeable odour because Biobeds washes the mattress layers before they are assembled.
The delivery people were very kind in accommodating my very busy and difficult schedule.
In short, I got what I wanted - a totally organic, safe, natural latex mattress that will give me many years of comfortable wear. Biobeds, if my experience is an indicator, is a trustworthy firm to deal with.
Steve was amazing to deal with and truly listened and took care of us. We love our new bed!