excellent service and follow up
Perfect website, perfect answer to my question at the phone, very fast shipping
We were very happy to see how it is built and the look awsome better than on picture that we looked. No doubt it is not a cheap one. I recommend this company to anyone for sure. Love it.
The Item I bought arrived broken. you asked me to send a photo of the broken kitchen faucet I ordered.
I did !
But, the email couldn't reach your office because it was to large... How can this situation be solve ?
Can you send me a new faucet or refund me ?
Thank you for your review,
I can see this issue has now been resolved, should you require any further assistance in the future please do contact us.
Impeccable!!! Deliver within 48 jours . Quality product that we do not see in other similar product
this is not your fault but ups put the boxe onder the car port insted of my summer house just 10 feet closer
this is not your fault but ups put the boxe onder the sar port and not in my summer house .
The product is very nice and the shipping was grest and very fast
Nothing to say! Looks great ! But not install wet ! We will see in a few weeks!
5 stars service!
I had an issue with the shipment fees as UPS was asking me to pay $120 for border fees but this was promptly solved by a friendly person at customer service; I was very impressed by the service, just had to mentionned the issue and 15 seconds later there was no more, I did not have to pay the $120 and the package arrived the following day.
Product seems high quality (not installed yet).
Great value, great customer support.
I ordered replacement parts, unfortunately it arrived damaged (I blame delivery company for that, as the package was shapeless on arrival).
I contacted Hudsonreed customer support and the problem was fixed right away. They immedeately sent me another replacement part, which arrived in mint condititon without any delays.
P.S. I wish customer support was awailable in after hours as well.
receive my order so rapidly, the merchandise is realy good quality.