5 stars: Excellent

Great Service

Great Service, great products, super quick delivery and most importantly friendly staff.

3 stars: Average
5 stars: Excellent

Simple

Easy to navigate website. Shipped direct to home...

4 stars: Great

Great filters

Great filters, not a bad price. A little long in shipping because of COVID-19. Arrived in perfect shape. Would buy again.

5 stars: Excellent

Excellant

Absolutely no complaints.

1 star: Bad

Poor service and delivery

Company has a good website and easy to buy whats needed and give them your money. Problem is their delivery is terrible and customer service is friendly but can't give any eta's. Obviously a real problem there. Its been 3 months now and still waiting.

Reply from PureFilters
Hello,

My sincere apology for the delay, The demand for our product has exceeded our expectation and for that, we are very sorry.
In these unprecedented times supply chain issues on certain products are out of our control.
We are now bouncing back to complying with our daily orders.
We will be sending you a discount on your next purchase in hopes of compensating for the inconvenience.
Thank you again for bringing this issue to our attention—please don’t hesitate to contact us at support@purefilters.ca

Thank you!
5 stars: Excellent

Excellent products and fast timely…

Excellent products and fast timely delivery
Easy to order and to follow orders

Reply from PureFilters
Hello,

Thank you for the kind words, We sincerely appreciate your insight for it will be our guide that we are moving forward with our service and the quality of our product.
I will definitely relay that message to the rest of my team.

Don't hesitate to reach out at support@purefilters.ca if you have any more questions, comments, or concerns

All the Best,
5 stars: Excellent

PureFilters

Great selection, competitive prices, and quick shipping. I sometimes find it difficult to shop locally, but PureFilters makes it a bit easier. Give them a try!

Reply from PureFilters
Hi

Thank you for sharing your good experience with our Products and Service.
I'm delighted to hear that you had such a great experience.
We are making sure that we are able to attend concerns in a timely manner and with the right and honest response.

Please contact us at support@purefilters for concerns and inquiry.

Many Thanks,
5 stars: Excellent

Good experience with Purefilters

Received my furnace filters in good condition and sooner than expected.
Fair price from a very professional establishment.
This second order from Purefilters was as good an experience as my first.

Reply from PureFilters
Hello,

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Please contact us at support@purefilters for concerns and inquiiries.

Stay Safe.
5 stars: Excellent

Excellent service and no hassle…

Excellent service and no hassle ordering and delivery

Reply from PureFilters
Hi

Thank you for sharing your good experience with our Products and Service.
I'm delighted to hear that you had such a great experience.
We are making sure that we are able to attend concerns in a timely manner and with the right and honest response.

Please contact us at support@purefilters for concerns and inquiry.

Many Thanks,
4 stars: Great

Good OEM part

Good friendly service.Abit of delay for shipping but that was probably due to
availabilityGot the correct original replacement part.

Reply from PureFilters
Hello,

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Please contact us at support@purefilters for concerns and inquiiries.

Stay Safe.
4 stars: Great

Will definitely buy from PureFilters again.

Lots of options to choose from (even my oddball furnace filters) and great pricing. Took a little longer than expected to get ready for shipment but it was on my doorstep the next day.

Reply from PureFilters
Hi

Thank you for sharing your good experience with our Products and Service.
I'm delighted to hear that you had such a great experience.
We are making sure that we are able to attend concerns in a timely manner and with the right and honest response.

Please contact us at support@purefilters for concerns and inquiry.

Many Thanks,
5 stars: Excellent

Got what I needed at a fair price in…

Got what I needed at a fair price in good time.

Reply from PureFilters
Hi

Thank you for sharing your good experience with our Products and Service.
I'm delighted to hear that you had such a great experience.
We are making sure that we are able to attend concerns in a timely manner and with the right and honest response.

Please contact us at support@purefilters for concerns and inquiry.

Many Thanks,
5 stars: Excellent
Reply from PureFilters
Hello,

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Please contact us at support@purefilters for concerns and inquiiries.

Stay Safe.
5 stars: Excellent

Great selection and awesome prices…

Great selection and awesome prices including the ability to buy just one filter rather than in bulk.

Hassle free shipping right to the door too!

Reply from PureFilters
Hello,

Thank you for the kind words, We sincerely appreciate your insight for it will be our guide that we are moving forward with our service and the quality of our product.
I will definitely relay that message to the rest of my team.

Don't hesitate to reach out at support@purefilters.ca if you have any more questions, comments, or concerns

All the Best,
5 stars: Excellent

As advertised.

Products were of good value and delivered in a reasonable time.

Reply from PureFilters
Hi

Thank you for sharing your good experience with our Products and Service.
I'm delighted to hear that you had such a great experience.
We are making sure that we are able to attend concerns in a timely manner and with the right and honest response.

Please contact us at support@purefilters for concerns and inquiry.

Many Thanks,
5 stars: Excellent

Repeat customer

Good selection of filters and Pure Filters were the only company that offered the filter size I need. Delivery was good too.

Reply from PureFilters
Hi

Thank you for sharing your good experience with our Products and Service.
I'm delighted to hear that you had such a great experience.
We are making sure that we are able to attend concerns in a timely manner and with the right and honest response.

Please contact us at support@purefilters for concerns and inquiry.

Many Thanks,
5 stars: Excellent

Highly recommended

Awesome prices, shipping and follow-up. No issues at all.

Reply from PureFilters
Hello,

Thank you for the kind words, We sincerely appreciate your insight for it will be our guide that we are moving forward with our service and the quality of our product.
I will definitely relay that message to the rest of my team.

Don't hesitate to reach out at support@purefilters.ca if you have any more questions, comments, or concerns

All the Best,
3 stars: Average
Reply from PureFilters
Hello

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We've been delayed due to COVID and as a small Canadian business, we are trying our best to help serve our fellow Canadians.

Please feel free to reach out to support@purefilters.ca with any further comments, concerns, or suggestions.We would love to make things right.

Thank you.
5 stars: Excellent

Furnace humidifier solenoid

Needed a new Solenoid for a furnace humidifier and PureFilters had the right part in stock and shipped immediately. Pricing was better than anywhere else. Would recommend for any filter needs in Canada.

Reply from PureFilters
Hello,

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Please contact us at support@purefilters for concerns and inquiiries.

Stay Safe.