5 stars: Excellent

First impression is really good

This was my first transaction with Hifipro. This company delivered my item right after my order was placed and I received it quickly. My item was nicely packed. Very impressed and would like to shop again.

Reply from hifipro.ca
Thank you Mr. Cheng for your nice review. Regards, Mario Gagnon, owner.
5 stars: Excellent

Highly rcommended company. Competitive prices, great service.

Product was exactly what I ordered at a very competitive price (even with Amazon)!
Great customer service. I emailed a question and they called me back, I say again, they called me back, within the hour!
On top of that, very prompt shipping.
Highly recommended.

Reply from hifipro.ca
Thank you for your excellent review. Mario Gagnon, owner.
5 stars: Excellent

hifipro did not disappoint

I searched around for the Wharfedale Diamond 210 bookshelf speakers for my small home office and hifipro was one of the few places that carried them and at a reasonable price. The service and response time was great and I actually received them sooner than stated. They were also packaged very well. The speakers themselves did not disappoint as I knew they would not.

Reply from hifipro.ca
Thank you for your review, I'm glad you appreciate the double packaging and fast shipping and most important, your speakers. Regards, Mario Gagnon, owner.
5 stars: Excellent

Great service

Great service - Thanks!

Reply from hifipro.ca
Thank you for your review. Regards, Mario Gagnon, owner.
Only the latest review will count in the company's TrustScore
5 stars: Excellent

Merci bcp HiFi Pro!

Speakers arrived quickly & were well packaged.
I appreciated the call to ensure that it was me who made the order to prevent fraud - thanks!
Speakers are great; clear & full sound with nice soundscape for such a small pair. Burn in time was about a day.

Merci bcp, J'achèterais certainement de hifipro à l'avenir!

Reply from hifipro.ca
Hi M. Gerardo,

I'm glad you enjoy your purchase and our fast shipping and well packed parcel. Thank you for your excellent review. Mario Gagnon, owner.
5 stars: Excellent

I got my item quickly than my expected

I got my item quickly than my expected. It works great so far.

Reply from hifipro.ca
Hi M. Frank, i'm glad your enjoying your purchase and our service. Regards, Mario Gagnon, owner.
5 stars: Excellent

Exceptional service

Exceptional service, both communication and shipping. Very, very pleased and won’t hesitate to order again. Thanks so much!

Reply from hifipro.ca
Thank you for your excellent review, I,m glad you're pleased with our service. Regards, Mario Gagnon, owner.
5 stars: Excellent

Item arrived on time and exactly as…

Item arrived on time and exactly as expected. Very responsive customer service from the team at Hifipro. Thank you.

Reply from hifipro.ca
Hi M. Millar, I'm glad you appreciate our services. Best regards, Mario Gagnon, owner.
5 stars: Excellent

Fast shipment

Fast shipment, excellent headphone, thank you!

Reply from hifipro.ca
Thank you for your review. Regards, Mario Gagnon, owner.
5 stars: Excellent

Great Service

Perfect transaction. I received my DAC in record time. Nicely packed in a double box. Thank you.

Reply from hifipro.ca
Hi M. Viger, thank you for the review. I'm glad you appreciate the double pack. Mario Gagnon, owner.
Only the latest review will count in the company's TrustScore
5 stars: Excellent
Reply from hifipro.ca
Hi, we're doing our best to keep you satisfied. Thank you, regards, Mario Gagnon, owner.
Only the latest review will count in the company's TrustScore
5 stars: Excellent

So far so good

My first order with Hifipro. Arrived in timely manner, and in perfect condition. Will order from them again

Reply from hifipro.ca
Thank you M. Lapointe, if you have any question, please feel free to contact us. Regards, Mario Gagnon, owner.
5 stars: Excellent

Quick shipment and great product…

Quick shipment and great product received in good order. HiFiPro is excellent.

Reply from hifipro.ca
I'm glad you received your product quickly. Regards, Mario Gagnon, owner.
5 stars: Excellent

top notch customer service

top notch customer service , quick delivery .

Reply from hifipro.ca
Thank you M. Slawomir. Regards, Mario Gagnon, owner.
1 star: Bad

Poor Customer Service

I was recommended by a friend and heard that service is good. But, it was not what I got from the business owner. I ordered a Chord Mojo replacement battery and i was tracking it every single day. I contacted my local postal service about my package and they confirmed it was lost. So I contacted HiFiPro and told them about my package getting lost in transit. I asked if I could have a replacement to be dispatched as soon as possible because I waited for more than 4 weeks for the initial delivery. But the HiFiPro insisted that I should wait even after I told them it was already missing in transit with official confirmation from my local postal service. After another further 2 weeks I asked for a refund and HiFiPro still insist on waiting for the package. As you know you have wasted my time on waiting. And I didn't like the response that I was given for something that only cost 90+ CAD$

Reply from hifipro.ca
Hi M. Lester,
I'm very sorry about that situation but we can't be held responsible for shipping problem from Canada or other countries. You've accepted our shipping policies: Any purchase made on HIFIPRO.CA implies a contract of shipment which means that the risk of loss and the right of property related to your order are transferred to you at the time of the picking by the carrier.
Unfortunately, I have to follow Canada Post rules and they've asked me to wait for the empty enveloppe but I still haven't received it, so you've been refunded but not me. Thank you, regards, Mario Gagnon, owner.
5 stars: Excellent

Ordered an Elac 3010 on Thursday…

Ordered an Elac 3010 on Thursday morning and it was delivered to Ontario on Friday morning. That kind of service can't be beat. The sub works great and has added a whole new dimension to the music that I listen too.
I will certainly be looking at Hifipro for my next purchase.

Reply from hifipro.ca
Thank you M. Reiber for your very good review. We're always doing our best because customer satisfaction is our top priority. Regards, Mario Gagnon, owner.
5 stars: Excellent
Reply from hifipro.ca
Merci M. Simard, Bonne journée. Mario Gagnon, propriétaire.
5 stars: Excellent

The best service and experience

The best service and experience. Old fashion customer service with new age tech.

Reply from hifipro.ca
Thank youfor your review M. Pulzoni and hav a nice day. Regards, Mario Gagnon.
5 stars: Excellent

Satisfied customer

Great price, easy ordering online. Item was well packaged for shipping and arrived after a couple of days after ordering with no issues. Great job!

Reply from hifipro.ca
Thank you M. MCIIwrath for your review. Regards, Mario Gagnon, owner.
5 stars: Excellent

Great products and even better customer…

Great products and even better customer service with very fast shipping. Will definitely be shopping here again and will tell all my audiophile family and friends about HiFiPro!

Reply from hifipro.ca
Thank you so much for your review. Mario Gagnon, owner.